If you receive unsolicited email, please report it to us by sending the entire message to abuse@pure.net.  Please make sure to include all of the headers of the message so that we can track down its true source.

Here's how to get the complete headers of the message when using Outlook Express or Microsoft Outlook.  Or, for Outlook users,  download this cool program called SpamSource that makes it very easy to get all of the message's headers.

Outlook Express

Start by opening the message in it's own window (or view the message in the preview pane). Then:

With the keyboard:

1. CTRL-F3 (Message Source Window)
2. CTRL-A (select all)
3. CTRL-C (copy)
4. ALT-F4 (close)

With the mouse:

1. Click the "File" menu
2. Click "Properties"
3. Click the "Details" tab
4. Click "Message Source"
5. Highlight, copy and paste everything from this window (Ctrl-A, Ctrl-C) into an email message to abuse@pure.net.

With viruses, worms and trojans being spread via email, many users now work with the preview screen in Outlook Express turned off. Viewing the contents of email in the preview screen is no different than opening the message. If the email has malicious content, it may execute in the preview screen.

Use the following instructions to obtain the full message source if you have the preview panel turned off:

Using the keyboard:

1. Highlight the message in the folder.
    
2. Press Alt & Enter - this will open a message information window.
    
3. Press Ctrl & Tab - this changes to the "Details" tab.
    
4. Press Alt & m - the opens the message source.
    
5. Press Ctrl & a - to select all the text.
    
6. Press Ctrl & c - to copy the selected text to the clipboard.
    
7. Press Alt & F4 - to close the message source window.
    
8. Press the Esc key - to close the information window.
    
9. Open a new message to abuse@pure.net
    
10. With the curser in the message box,  press Ctrl & v to paste the clipboard contents into the window.
     
11. Send the message to us.

Outlook  Instructions

1. Open the message in a separate window (double click)
    
2. Under the View menu select Options
    
3. Copy the text in the Internet Headers window (unfortunately it doesn't include the message itself).
    
4. Paste in to a new message to abuse@pure.net.
    
5. Close the options window
    
6. If the spam header shows "text/html":
   1. Right click on the body of the spam, and choose 'View Source'.
   2. This automatically opens the HTML code up in Notepad.
       
7. Copy the entire message body.
    
8. Paste into a new email message to abuse@pure.net.
    
9. Make sure to leave a blank line between the headers and the message body.
    
10. Send the message on to us.